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Strategy and Support for Zingo
= Mixed team providing tactical and strategic support
= Flexible resource during cruicial launch phase
= Integration of specialist skills with classical marketing techniques
Tactical and Strategic Support
Originally appointed to provide high level strategic support to the customer
marketing division of Zingo, the role expanded to include driver communications
and sales strategy, providing a virtual 'sales and marketing director', scoping
and implementing a sales lead management system and developing a programme
of events.
Zingo is an innovated taxi hail service
which provides passengers with the opportunity to hail a black cab by dialing
a single number from their mobile phone. It is one of the most innovative
and practical providers of location based services. Meeting the marketing
challenge of a new service based on complex and innovative technology required
a strategic approach supported by a high level of hands-on implementation
Strategic Planning
Part of the role of VMC was to develop a comprehensive launch marketing plan.
This involved taking existing plans and reassesing them against the business targets. Considerable
effort was diverted from Customer Marketing to establishing a Driver Recruitment Programme and this
led to a number of tactical initiatives that required fast and effective implementation
Integration
of specialist skills with classical market planning
The Virtual Marketing Company developed a programme of
direct marketing recruitment activities for Drivers, including direct mail,
responsive trade press advertising, events and telesales. Working with the
small in-house marketing team, VMC was able to ensure that a comprehensive
mixed media campaign for driver and passenger recruitment was implemented
within very short times scales.